New year, new roles for two Impulse employees

New year, new roles for two Impulse employees

As we start 2020, it's our pleasure to announce that two members of our team have been promoted into new roles within the company.

Firstly Grant Shelley, who has been with the company for almost 14 years and worked in sales, operations and various customer facing roles will take on the role of General Manager.

Grant’s years of experience allow him to have a comprehensive understanding of our business, our customers and our supply chain, making him the ideal person to step in the role of General Manager. He will work closely with every department and help support our day to day operations to ensure continual improvements to our services and customer satisfaction.

Craig Stone, Impulse Commercial Director stated – “I’ve worked with Grant for a long time and really appreciate his professional approach to managing operational processes within the business. He regularly supports customer throughout various stages of their projects and is ideally placed to become a very successful General Manager for the company.”

Our second member of the team to be promoted is Zoe Barcroft, who will take on the role of Customer Service Manager.

In her time with the company, Zoe has showcased her ability to support and show empathy for our customers, she really puts herself in the customer’s shoes. As Zoe moves into her new role, she will work closely with Grant and the rest of the sales and support teams to ensure she adds additional value to our customers wherever possible.

Craig Stone commented on the appointment of Zoe as our new Customer Service Manager, he said - “Zoe, is a fantastic employee, she has that great knack of finding the right person to assist with each and every customer query, ensuring that things are dealt with as quickly and thoroughly.

These two promotions are a great way to start a new year and I'm really pleased for both Zoe and Grant and wish them all the best in their new roles.”

Learn more about our team on our company page.

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Oct 2021
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MediaNewsNew year, new roles for two Impulse employees