Pre-imaging service for busy medical test and measurement company

Our customer, a well-known machine builder working on behalf of a leading medical test & measurement company, required industrial panel PCs to replace existing equipment in order to reduce down-time and enhance operational capabilities.
Owing to the existing equipment not being fit-for-purpose, the end-user was experiencing constant change and disruption during their test & measurement processes, meaning that productivity levels were declining.

Any panel PCs we recommended needed to be robust, with a long-term supported chipset and have a medical look and feel to compliment the surroundings.

A flexible solution

Working closely with our customer to understand the pain points, we were able to recommend a multi-purpose computing system with touch-base LCD panel by leading manufacturer Advantech.

The UTC-315 from Advantech is an all-in-one computing system with a touch screen LCD panel and built in Intel Celeron J1900 processor, with the added option of a white bezel to match the customers’ existing machinery.  

On delivery of the first system, our customer experienced long integration and configuration times of up to 2 hours per system as they had to ensure that each panel PC was configured to the right specifications.

As multiple systems were required for the initial project, we were able to offer our BTOS (Build To Order Service), utilising our in-house ‘golden imaging’ service. Our experienced technical team pre-loaded the application software and settings and documented the variables in our system build specification.

After thorough test and quality measures we created the ‘golden image’ with OS, software and settings pre-loaded on to each panel PC integrating the existing software to reduce deployment time and to provide peace of mind for any future orders of the same type, we were also able to secure a fixed price-point between the customer and Advantech

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