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Jim brings nearly 20 years’ experience in logistics, distribution, operations and management to an already extremely strong team. His role is to oversee the admin, purchasing, engineering and logistics departments as well as supporting the sales and accounts teams. Over the years Jim has built solid relationships with all of our partners and suppliers, continuing to be the first port of call for many of the import/export channels.

If you work in an accounts role you’ve probably spoken to Liz at some point. Managing the company’s accounts and finance department, she makes sure that invoices both in and out get paid in a timely manner. A few years ago Liz caught the cruise bug but she always makes sure the biscuit jar is topped up before she goes.

As our Senior Buyer, Stuart is responsible for all of the daily purchasing requirements of the business. Speaking regularly with our key suppliers, he's built up a good relationship with them, which is of course useful when negotiating pricing to help keep down the overall costs to our customers; he also works closely with our supply chain and logistics team to minimise shipping and delivery lead times. Outside of the office, Stuart is a keen mountain biker.

In his role as Product Manager, James works closely with our sales and marketing teams, and also our manufacturing partners around the world. Often found analysing datasheets and manufacturer press releases, his responsibility of both maintaining the product content of our websites, and communicating the latest in products and technology to our technical and sales teams, keeps us at the cutting edge of the latest developments in the industry.

Luke is our internal Software Developer, responsible for developing new and existing internal software platforms, including administration systems, internal operational software, and reporting. Even though Luke doesn't have a customer facing role, all of the work he does in the 'back office' is geared towards ensuring customer satisfaction.

Zoe's role as Administration Assistant sees her working closely with our sales, operations and accounts teams. As part of our paperless office ethos, Zoe is also responsible for managing many of our document scanning and storage processes. She regularly speaks to our customers to make sure we have all the necessary information to get everything initially set up on our systems and provide ongoing support for each of our customers.

As Administration Assistant, Annette supports a variety of business processes and departments within the company. She assists many of our customers, processing pro-forma invoices and sales orders or setting up new accounts to help ensure the smooth running of the administration element of our customers' experience. If you place an order online it will usually be Annette who processes it through our systems and passes it on to our logistics team for shipping.